Contact ProofDesk Support
Have questions about ProofDesk, Google Drive sync, or Assamese language proofreading tools? We're here to assist.
Email Technical Support
Reach our dedicated support team directly for assistance with projects, bug reports, and Google Drive verification inquiries.
Operating Hours & SLA
Our support desk is based in Assam, India. We review all inquiries promptly.
Monday – Friday: 9:00 AM – 6:00 PM IST
Typical response time: Within 24 business hours
Frequently Asked Questions
What does ProofDesk do with my Google Drive account?
ProofDesk only uses the Google Drive App Data folder (drive.appdata) to save and synchronize your proofreading project files (.hdsr). ProofDesk cannot see, access, read, or modify any other files or folders in your Google Drive.
Where is my data saved if I don't connect Google Drive?
ProofDesk uses privacy-first local storage. All projects, images, and text are stored securely inside your browser using IndexedDB. You can export complete project backups (.hdsr files) or plain text at any time.
How do I revoke ProofDesk's Google Drive access?
You can disconnect anytime in ProofDesk settings, or revoke access directly in your Google Account at myaccount.google.com/permissions.
Ready to start proofreading?
Open the distraction-free workspace and begin transcribing your documents.